Candidate FAQs
Your most frequently asked questions
Before You Start
Assessments help organizations better understand a person’s knowledge, skills, abilities, and experience. They can be especially useful when a role requires specific expertise, practical skills, or underlying abilities such as verbal or numerical reasoning. Visit our About Assessments page to learn more.
Our Assessments examine a persons abilities with words, shapes and numbers, motivations, personality and learning speed. To learn more in-depth about what the assessment measure click here.
Yes! Please visit our Tips & Advice page.
Taking the Assessment
To complete the assessment smoothly, make sure you have a stable internet connection, JavaScript enabled, and pop-up blockers turned off. For the best experience, we recommend using one of the following browsers:
- Google Chrome
- Microsoft Edge
- Firefox
- Safari
- Opera
The assessment is optimized for use on a computer with access to a mouse or trackpad. If you don’t have access to one, we recommend reaching out to the employer before starting the assessment.
While some parts of the assessment may be mobile-friendly, we do not recommend using a mobile device for the Working with Words, Numbers, or Shapes sections. These are best experienced on a desktop or laptop.
No, cookies are not required to complete the assessment.
Cookies are small text files used by websites to store information about your browsing activity. While some websites rely on them for basic functionality, Prevue’s assessment does not use cookies, so you can complete it without accepting them.
The honesty statement is included at the beginning of the assessment to set clear expectations and keep the process fair for everyone. It’s not meant to be intimidating or add pressure. It’s simply a reminder to complete the assessment on your own and answer honestly so your results accurately reflect your skills and experience.
After the Assessment
You can request a copy of your results directly from the employer who invited you to complete the assessment. Please note that Prevue does not provide results directly to candidates, and employers are not required to share them.
For information regarding the status of your application, or any next steps, please reach out to the employer you applied to directly.
Prevue Support is not able to provide updates on your application status.
Accessibility & Support
Prevue is committed to providing a fair and accessible assessment experience for all candidates. We offer accommodations, such as extended time on timed sections, to help remove barriers and ensure everyone has an equal opportunity to demonstrate their abilities.
If you require an accommodation, please contact the organization that invited you to complete the assessment to request it.
If you experience an issue, first contact the employer who invited you to complete the assessment. They can often resolve issues quickly and may need to approve certain solutions.
If you don’t have their contact information, you can reach out to Prevue Support, and someone will respond within 24–48 hours.
Yes. You can request removal of your data through the employer or by filling out this form.
All Prevue data is hosted on secure AWS servers located in Canada, with stringent data segregation protocols in place to ensure that your information is isolated within dedicated databases. We employ advanced encryption methodologies for data at rest and in transit.
Prevue does not collect or retain any sensitive personally identifiable information ( PII ) on our servers. For more information about how your data is handled, please refer to our Privacy Policy.
Yes, Prevue complies with applicable data protection regulations, including the General Data Protection Regulation (GDPR) for individuals in the European Union.
If you are located in the EU, you may have specific rights regarding your personal data, such as the right to access, correct, or request deletion of your information.
For more details on how your data is handled, please review our Privacy Policy.
