---
title: Prevue Privacy Policy
---

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# Privacy Policy

 

### Last updated: October 14, 2026

 

Data privacy and the protection of your personal information is important to Prevue HR Systems Inc. ("Prevue", "we" or "us"). This Privacy Policy describes the information we collect, process and store about you through www.prevuehub.com and other websites maintained by Prevue (together referred to as the "Sites"), how we use that information, with whom we share it and your rights to confirm the personal information is current and correct. If you have any questions regarding our privacy policy, please contact us at [privacy@prevuehr.com](mailto:privacy@prevuehr.com).

### Information Collected

We only process information about you which is necessary for providing psychometric assessment and reporting services ("Services") to our Customers. The Customer who requested you to complete one or more of our Prevue Assessments (the "Assessments") provides us with personal information about you in the course of inviting you to take the Assessments. You may also provide such information directly to us where a Customer has requested that you self-register to complete your assigned Assessments.

The personal information we process about you is generally limited to your name, email address and other contact details ("Personal Data"). We also process your answers to the questions in the Assessments you complete ("Assessment Data").

If you or a Customer contact us by email about your Assessment or account, we also process the content of that correspondence, which may include your name, email address and details of your request.

### Use of Information

The information we collect about you is used to provide job-fit information to our Customers for the purposes that are outlined in the Prevue Candidate Resource Center on this page.

We also use your Personal Data to respond to enquiries and requests about your Assessment or account, including requests made by a Customer on your behalf, such as resending or resetting an Assessment.

To facilitate the Assessment process, information about you may also be passed to other companies we retain to provide:

- Systems to facilitate email services and enquiry response services;
- AI-assisted tools that help us manage and respond to email correspondence;
- Cloud based services; and
- Security and other professional advice or consultation.

Personal Data is held by us in accordance with instructions from our Customers. Assessment Data is used to provide the Services described above. It is retained for research purposes to monitor the effectiveness of the Customers' use of the Assessments, to confirm the continuing validity and reliability of the Assessments on a worldwide basis and to conduct ongoing research and development of the Assessments.

### Use of AI-Assisted Tools

We use AI-Assisted tools, from vetted service providers, that read, summarize and help us prioritize and respond to email correspondence. These tools do not make decisions about you or affect your Assessment results, and our providers are not permitted to use your Personal Data to train their AI models.

### Disclosure of Information

Except for disclosure of information to Customers or other companies we retain to assist in providing services to our Customers as described above, Prevue does not share, sell, rent or trade Personal Data with third parties for their promotional purposes.

Prevue may disclose information in special cases when we have a good faith belief that such action is necessary to:

- Conform to legal requirements or comply with legal process;
- Protect and defend our rights or property;
- Act to protect the interests of our users or others; or
- In connection with a business transition such as a merger, acquisition by another company, or sale of all or a portion of Prevue's assets.

### International Transfers

Personal Data and Assessment Data are primarily stored on servers located in Canada. Some of our third-party service providers, including providers of email, communications and AI-assisted tools, may store or process Personal Data in other countries, including the United States and countries in Europe, Asia and Australia. When Personal Data is processed outside Canada, it may be subject to the laws of those countries, including laws that permit access by courts or government authorities.

The European Commission has recognized Canada as providing an adequate level of protection for personal data under the GDPR. Prevue requires all third-party service providers to provide sufficient guarantees in respect of the technical and organizational security measures that protect Personal Data to a standard comparable to this Privacy Policy, and takes reasonable steps to ensure their compliance with those measures in order to ensure your information is adequately protected.

### Use of Cookies

The www.prevuehub.com website uses cookies.

Cookies are small configuration files which our system asks your browser software to store on your device for us. They enable us to identify you, so we can track where you are if you are undertaking an Assessment and lose the connection for any reason. If you delete our cookies or you set your browser not to accept cookies from us, you will need to re-set your preferences when you log into our system to allow you to re-start the Assessment where you left off when you were disconnected.

### How Long Do We Keep Information?

We keep Personal Data only for so long as the Customer who requested you complete an Assessment requires. We destroy, delete or anonymize your Personal Data as directed by the Customer. Customers will generally process, retain and use the Personal Data through the term of your application for a position with the Customer and, if you are employed by the Customer, throughout the course of your employment with the Customer.

### How Do You Know What Information We Hold About You?

You are entitled to see the Personal Data that we hold about you. You may ask us to make any necessary changes to ensure that the Personal Data we have about you is accurate and kept up to date. On receipt of your request we will inform the Customer with whom you are associated of your request and seek their direction.

### Your Consent

Prior to starting the Assessments, you will be asked to provide your consent to the use of your Personal Data and Assessment Data by Prevue and the Customer who requested you take the Assessments. By indicating your consent, you give the Customer and Prevue your express consent to process, retain and use your Personal Data during the time period described above under "How Long Do We Keep Information".

Where you or a Customer contact us by email, we process the Personal Data in that correspondence in order to respond to the request. Where the GDPR applies, we rely on our legitimate interest in responding to enquiries and providing our Services for this processing.

### EU Residents Notice Requirements

The European Union General Data Protection Regulation 2016/679 ("GDPR") requires us to provide data subjects who are resident in any of the member countries of the European Union with more detailed information than is set out in this Privacy Policy. If you are resident of any country in the European Union, please review the GDPR Notice Requirements on this page prior to starting the Assessments that you have been requested to complete.

### Changes to our Privacy Policy

We may update this Privacy Policy from time to time. The updated Privacy Policy will be published on this website and where appropriate, notified in the Prevue Candidate Resource Center at this [l](https://candidates.prevuehr.com/?hsLang=en). You should refer to the Privacy Policy from time to time if you wish to keep up to date with regard to the way we process your personal information.

### Our Contact Information

If you have any questions regarding our Privacy Policy or if you need to update or change any Personal Data, please contact us by email to [privacy@prevuehr.com](mailto:privacy@prevuehr.com) or by mail at:

Prevue HR Systems Inc.

400 – 535 Thurlow Street

Vancouver, British Columbia

Canada V6E 3L2

Attn. Chief Privacy Officer

 

[support@prevuehr.com](mailto:support@prevuehr.com)